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ServiceNow Admin Online Training

Introduction to ServiceNow Online Training Course in USA

Learn ServiceNow Certification Course Online Training in the USA Become a certified ServiceNow Administrator by enrolling on Tech-smart IT training, where you will master the fundamental concepts and advanced features of the ServiceNow platform. You will learn how to configure and run administrative tasks on ServiceNow through real-world examples and hands-on projects. You will also get guidance on how to clear the ServiceNow Administrator Certification Exam. Enrol and get certified.

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Course Contents

  • What is Service Now?
  • Why and who can User Service Now
  • Concept of Cloud Computing in Service Now
  • Introduction to ITIL Foundation
  • Navigation and Users
  • Helpful Portals, Releases

  • Creating Gauges
  • Define CSS Properties, UI Properties
  • Change Visibility of Homepage and Banner

  • Creating Application , module
  • Creating Table
  • Personalizing form and table layout
  • Creating Section
  • View
  • Dictionary Overrides
  • Reference Qualifiers
  • Related Lists

  • Creating an Update Set
  • Merge update set
  • Retrieve Update set in another instance

  • Workflow editor and workflow scripts
  • Workflow activities and workflow context
  • Workflow stages, Transitions

  • User of Service catalog, Back and end execution
  • Creating catalog item, record producer, order guide
  • Create RITM and catalog task
  • Attaching workflow to catalog items

  • Data Sources
  • XML Report
  • Transform Maps
  • Schedule data import
  • Import sets
  • Transform Scripts
  • Data Load automation

  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch detail of logged in user

  • Defining a template
  • Define notification
  • Email Logs
  • Introduction to SMTP and POP mail Servers
  • Trigger email and even

  • SLA Definitions
  • SLA Properties
  • Attach SLA to tasks
  • Create Schedule and child Schedule

  • Introduction to Scheduled jobs
  • Schedule job Log
  • Scheduled reports

  • Create Read, Write and create ACL on table and field Level.
  • Debug ACLS
  • Write ACL Scripts
  • Concept of Privileged system admin

  • Introduction to web services
  • SOAP Messages
  • Debugging
  • Personalize users
  • Debugging business rule
  • Debugging ACL
  • Background Scr

Service now Integration Online Training

ServiceNow integrates with many third-party applications and data sources. The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on. A variety of techniques can be used, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP, REST, or WSDL. Additionally, API and command-line integrations can be done using a MID Server. ServiceNow has performed the following integrations with enterprise systems and platforms.

Service now Management Online Training

  • ServiceNow consultants help organizations streamline their business operations through ServiceNow ITBM. Our expert practitioners combine the intelligent workflows and powerful dashboards from the ServiceNow ITBM suite with our knowledge of industry best practices to offer best-in-class ITBM solutions. Our core ITBM solution offerings include Project Portfolio Management.

Course Contents

  • Application Portfolio Management
  • Agile Development
  • Demand Management
  • Resource Management
  • Test Management
  • Financial Planning

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Frequently Asked Questions (FAQs)

If you wish to build your career, then this course is the perfect choice for you. We focus on providing you with in-depth knowledge of every course-related topic. Besides, we teach you the practical application of everything that you have learned in the form of theory.

Yes! Tech Smart IT Solutions not only focuses on the deliverance of theoretical knowledge but on the deliverance of practical knowledge as well. We familiarize the trainees with real-world challenges and the ways to tackle them.

Well, we have a team of instructors with over 10 years of experience in their respective field. They have enough experience in dealing with the students. On that note, you can assure yourself to receive profound knowledge and a friendly attitude from the instructors.

Yes, as of now, we are offering two types of discounts. These are – group discount and referral discount. You become eligible for a group discount when you enrol as a group, whereas, a referral discount is offered when the course is referred to you by someone who’s already enrolled for the course.

Of course! By the end of the training programme, you will be well-versed with every topic from the curriculum. Moreover, you will be able to get your hands-on solving real-world problems. Hence, both these will help you invite more career opportunities for yourself.